Remote Support

We pride ourselves on being able to offer our customers the best possible service.

Our remote support service is simply a way of us being able to access your computer, with your permission, and be able to resolve a software issue with it via the Internet – great for simple problems where just a few basic settings need changing.

To use this service, you will need to enter the 6 digit pin code our engineer will have given you whilst on the phone in the box below and then click on “Connect To Technician” to begin the support session.

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Enter your 6-digit code:

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NOTE: This service is sometimes used for warranty repairs, in which case there will be no charge for doing this, but in any other case, there will be a small charge to cover the cost of our technicians time and expertise. Please feel free to ask the support technician for any more details on costs etc.
Opening Hours

Showroom / Workshop

Monday to Friday - 9:00am-5:00pm
Saturday - 9:00am-2:00pm
Sunday - CLOSED

On-site Appointments

Monday to Friday - 9:00am-8:00pm

* We are closed during Bank Holiday weekends

ALERT! MICROSOFT PHONE SCAM
A number of customers have reported being contacted by a call centre, claiming to be from Microsoft.
The "technician" then points out your computer is running slow and that it has virus infections, which they need to remove. Once they have done this via remote support, they install a number of 'fake' anti spyware programs and then make you pay £185 for the privilege.

THIS IS A SCAM - DO NOT PAY IT

Read The Full Story Here.

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Address: Units 20 - 21, Terry Dicken Ind. Estate, Station Road, Stokesley, TS9 7AE